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Self-Study · 9 sections
Module 01 · How S&T Actually Works · Self-Study

The floor, the roles, and how it actually works

Most people applying to S&T have a vague sense of what the job involves. This module is about replacing that vague sense with a concrete understanding — of the floor, the roles, how banks make money, how a trade moves, and what being useful as a junior person actually means.

9 sections 30–45 min read Knowledge test included
1.1

What S&T actually is

Sales and Trading is the part of a bank that sits between the world's largest financial institutions and the markets where securities are bought and sold. That is the simplest true description of it. The bank is the intermediary. S&T is how that intermediation happens.

The clients — pension funds, hedge funds, asset managers, sovereign wealth funds, corporates — need to buy bonds, sell equities, hedge currency risk, execute rate swaps, and do hundreds of other things in size. They cannot do this directly. Markets are not organised as neat exchanges where you type in an order and it fills. For most products — credit, rates, FX, structured products — you pick up the phone, or you send a Bloomberg message, and you deal with a bank. The bank takes the other side of your trade, finds you a price, and manages whatever risk it is left holding.

S&T is that operation. It is a service business, in the same way a law firm or a consulting firm is a service business — except the service is liquidity provision, and the product is a price.

The core function

S&T exists to provide liquidity to institutional clients. When a pension fund wants to sell £500m of UK gilts, someone has to be willing to buy them. That someone — in most cases — is the bank's rates desk. S&T is the mechanism by which large institutions can transact in size, quickly, at a transparent price.

The term "sales and trading" is also slightly misleading, because the division contains more than just salespeople and traders. It includes sales-traders (a hybrid role), structurers (who design bespoke products), quants (who build pricing models), and research analysts (who provide market views to clients). All of these functions sit within or adjacent to the S&T floor.

What S&T is not: it is not asset management. Asset managers invest money on behalf of clients, with discretion over what to buy and sell. S&T does not manage portfolios. It facilitates transactions. When a client wants to execute, S&T provides the price and the execution. When the client wants advice on what to buy, that is research. The distinction matters — and interviewers will notice if you blur it.

Sell-side vs buy-side is the most fundamental distinction in institutional finance. The sell-side (banks doing S&T) sells financial services — primarily liquidity and distribution. The buy-side (asset managers, hedge funds, pension funds, insurers) buys those services. The sell-side is in the business of serving the buy-side. Understanding this dynamic explains almost everything about how desks behave — why certain clients get better prices, why relationships matter, why market share is tracked obsessively.

From the floor

A common mistake is to think of S&T as a place where people bet on markets. That is not the base case. The base case is client flow. A rates salesperson at a major bank might handle 50–100 client inquiries a day. Most of them are routine. The excitement is in the complexity of the products, the speed of execution, and the occasional trade that is genuinely large or unusual enough to require real judgment.

1.2

The floor and how it's organised

A trading floor at a major bank is a large open-plan space — typically a full floor of a building, sometimes more — organised by product group. The rates desk sits near rates research. FX sits near macro. Credit sits near credit research and syndicate. The physical layout is not random. It follows information flow.

Within any product group you will generally find three categories of people sitting close together: traders, who make prices and manage risk; salespeople, who talk to clients; and sales-traders, who execute client orders in the market. Research analysts sit nearby but are technically a separate function — they are covered by information barriers and cannot share certain information freely with the trading desk.

The floor is divided first by asset class, then by product within that asset class. At a large bank like Barclays, Deutsche Bank, or Goldman Sachs, the major groupings are broadly: Fixed Income, Currencies and Commodities (FICC), and Equities. These are the two main S&T divisions. FICC covers rates, credit, FX, commodities, and structured products. Equities covers cash equities, equity derivatives, and prime brokerage.

Front, middle, and back — briefly

S&T sits in the front office — it generates revenue directly from client activity. The middle office handles risk management, compliance monitoring, and trade booking. The back office handles settlement and operations. As a summer analyst you will almost always be front office. You will interact with middle office constantly — they are the people who will ask you why a trade is not booking correctly at 6pm on a Friday.

Research is worth addressing separately because it confuses a lot of applicants. Research analysts produce written reports, models, and recommendations on markets, companies, and economic conditions. Their output is distributed to buy-side clients as a service — it is how banks justify asking for order flow in return. Research sits formally outside the trading floor due to information barrier regulations, but in practice the two functions are deeply intertwined. A rates trader will read rates research every morning. A salesperson will often relay a research view to a client and invite them to trade off it.

At European banks operating in London — Barclays, Deutsche, HSBC, BNP — the floor structure also reflects the firm's geographic franchise. EM desks are usually larger. Sterling rates will sit close to the desk that trades gilts at auction. The specific layout tells you something about where the bank's strength lies.

1.3

The major product desks

Knowing the product landscape matters because interviews will often lead to a question about where you see yourself. The answer needs to reflect genuine understanding of what the desks do — not a list of names from a Wikipedia article.

Desk What it trades Client base Character
Rates Government bonds (Treasuries, Gilts, Bunds), interest rate swaps, inflation products, futures Asset managers, pension funds, central banks, hedge funds, corporates hedging debt Macro-driven, large notional sizes, heavily DV01-focused. One of the most intellectually demanding desks.
Credit Investment grade and high yield corporate bonds, CDS, CLOs, leveraged loans Asset managers, insurance funds, hedge funds, private credit firms Credit quality and spread analysis are central. IG is relationship-driven; HY is more opportunistic and fast-moving.
FX Spot FX, forwards, swaps, options across G10 and EM currency pairs Corporates hedging currency exposure, asset managers, hedge funds, central banks Highest daily volume of any asset class globally. Flow-driven, fast-paced, macro-sensitive. FX sales is one of the clearest entry points for non-quant candidates.
Equity derivatives Index options, single-name options, structured equity products, variance swaps Hedge funds, asset managers, wealth managers using structured products Most quant-intensive of the main desks. Greeks, vol surfaces, and model risk are daily language.
MBS / Structured Mortgage-backed securities, ABS, CLOs, agency passthroughs Asset managers, insurance firms, banks managing balance sheets Prepayment risk and extension risk are the core analytical challenges. Less liquid, more relationship-driven than rates or credit IG.
Money markets Repos, T-bills, commercial paper, certificates of deposit, Fed Funds Banks, money market funds, corporates, central banks High volume, low margin, operationally intensive. Repo is the plumbing of the financial system — understanding it separates genuinely informed candidates from those who have memorised the rest.
EM EM sovereign and corporate bonds, EM FX, local rates, EM credit derivatives Asset managers with EM mandates, hedge funds, sovereign wealth funds Cross-asset by nature — you need rates, credit, and FX intuition simultaneously. Political risk sits alongside pure market risk. High information asymmetry creates alpha.
Commodities Oil, gas, metals, agricultural futures and derivatives Energy firms, agricultural producers, commodity funds, airlines and industrials hedging input costs Physical delivery risk adds a dimension absent from financial products. More concentrated at a few banks (Goldman, Morgan Stanley, Citi) that have maintained the franchise post-Volcker.
From the floor

When you say in an interview that you are interested in "fixed income," that is reasonable. When you say you are interested in "credit," that is better. When you say you are interested in IG credit sales because you find the spread dynamics around corporate earnings and macro regime changes genuinely interesting — that is what gets people's attention. The more specific you can be, while remaining genuinely informed, the better.

1.4

How banks actually make money from S&T

This is where most candidates have a significant gap in their understanding — and where being able to speak clearly puts you ahead of the majority of the room.

The naive answer is: "the bank takes the spread." That is partially true, but it is the beginning of the answer, not the whole thing. There are three distinct sources of revenue in S&T.

1. The bid-offer spread. When a client asks for a price on £50m of 5-year gilts, the trader quotes a bid (what the bank will pay) and an offer (what the bank will sell at). The difference — say, half a basis point — accrues to the desk on every trade. On a product as liquid as gilts, this spread is tiny. On an illiquid EM corporate bond or a bespoke structured note, it can be tens of basis points. Spread income is reliable, low-risk, and directly tied to volume of client activity.

2. Warehousing risk. When a client sells the bank £500m of 10-year credit, the bank does not instantly find another buyer. It warehouses that risk — meaning it holds the position on its book, often for hours, days, or longer — and manages the exposure while it works to distribute it. During that period, the market can move. If it moves in the bank's favour, the desk makes money beyond the initial spread. If it moves against them, they lose. This warehousing function is why traders exist: someone has to decide how much risk to hold, when to hedge, and when to run the position.

3. Discretionary positioning. Post-Volcker and post-Basel III, banks cannot take purely proprietary positions. But they can and do have views. A rates trader who is running a £2bn book of gilts will have that book positioned in a way that reflects their view of the curve, even if every individual trade was initiated by a client. This grey area — between market making and having a position — is where most of the interesting risk management happens. Desks that consistently position well over a cycle generate meaningfully more revenue than those that do not.

The regulatory context that matters

The Volcker Rule (US, part of Dodd-Frank) and equivalent European regulations post-GFC constrained proprietary trading at banks. Desks can no longer hold positions purely to speculate. But market-making requires warehousing risk, and warehousing risk requires judgment about direction. The line between "facilitating client flow" and "taking a view" is often blurry in practice — and most experienced traders will tell you that the regulatory intent and the operational reality are not the same thing.

Basel III (and its successor Basel IV / FRTB) increased the capital banks must hold against trading book risk. This made certain businesses — particularly illiquid credit, structured products, and correlation books — significantly more expensive to run. Some banks have exited or scaled back these businesses entirely. When a desk head says "the capital cost doesn't work," they mean it.

How a desk's P&L is actually built. A desk's revenue for a given day comes from: net spread income on trades executed; mark-to-market gains or losses on the book as prices move; and any hedging costs incurred. At the end of the day, every position in the book is marked to market — meaning the current market price is used to value it. This creates daily P&L visibility, which is both a discipline and a source of pressure. A trader who runs a large position that moves against them at 3pm will know about it immediately.

The desk's overall economics are tracked on a weekly, monthly, and annual basis. Revenue per client is monitored. Desks with strong client franchises — meaning clients who consistently direct flow to them — generate more stable revenue than desks that rely on one-off trades. This is why the salesperson's relationship with the client is worth real money to the bank.

1.5

How a trade actually moves

Walk through a real example. A large UK asset manager wants to sell £200m of 10-year investment grade sterling corporate bonds from its portfolio. Here is what happens.

1
Client calls the salesperson
The portfolio manager at the asset manager calls the credit salesperson they have a relationship with at the bank. They say: "I want to show you £200m of Vodafone 3% 2033s — we're looking to sell." The salesperson's first job is to gauge the client's urgency (are they an aggressive seller at any price, or do they need to be close to mid?), the size relative to what the market can absorb, and what other clients might want to buy.
2
Salesperson communicates to the trader
The salesperson walks to the trading desk and communicates the inquiry. They give context: who the client is, why they're selling (if known), their price sensitivity, and urgency. The trader uses this to decide how aggressively to bid. A forced seller who needs to be out today gets a worse bid than a patient seller who will wait.
3
Trader prices the risk
The trader looks at where the bond is trading in the market, what their current book exposure to Vodafone and IG telecoms is, what the relevant credit spread is vs gilts, and what the DV01 impact of adding £200m to the book would be. They also consider whether they can easily offload the risk — either to another client who has expressed interest, or by hedging via CDX. They then quote a bid price to the salesperson.
4
Salesperson relays and negotiates
The salesperson calls the client back with the bid. If the client counters, the salesperson relays this to the trader. This back-and-forth happens in real time — sometimes over 30 seconds, sometimes over several minutes. The salesperson is not just a telephone: they are adding information to both sides of the negotiation, translating client sentiment to the trader and translating the bank's pricing rationale back to the client.
5
Trade executes and books
Client agrees to the price. The trade is done — "agreed" or "hit" in market language. The sales-trader on the desk confirms the trade details and enters it into the booking system. The middle office receives the booking and begins the settlement process. The trader now owns £200m of Vodafone bonds on the book and needs to manage that risk.
6
Risk management and distribution
The trader decides how to manage the position. They might hedge immediately using CDX (a credit index), they might hold the position if they think spreads will tighten, or they might call other clients through the salesperson to see if anyone wants to buy. The salesperson might run a "shop around" — quietly testing whether other clients have interest in the bonds at a slightly higher price. If they find a buyer, the desk makes money on both the bid they paid and the offer they receive.
What this tells you about the roles

Notice how the salesperson and trader are constantly exchanging information — not just prices, but context. The trader prices risk with imperfect information. The salesperson reduces that imperfection by knowing the client. Information asymmetry is the central dynamic on a trading floor. The people who manage it well — who know more about what clients want, what the book can absorb, and what other desks are seeing — consistently outperform.

1.6

The roles: what they actually do

This is where interviews get specific. You need to be able to describe each role in a way that reflects genuine understanding — not a list of job description bullet points.

Salesperson

Owns client relationships and is responsible for directing client flow to the desk. Does not take risk directly. Translates client needs to the trader and translates the trader's prices and risk appetite back to the client. A great salesperson knows their clients' mandates, constraints, and preferences well enough to call them with relevant ideas before the clients call the bank. Revenue is attributed to the salesperson via a "revenue allocation" system that tracks which clients trade and through whom.

Trader

Makes prices and manages a book of risk. Responsible for the P&L of their position within defined risk limits (DV01 limits, VaR limits, notional limits). Pricing is the core skill — getting the spread right relative to the risk being taken. A great trader is a risk manager first: they understand their book's exposures and can respond quickly when the market moves against them. Most traders specialise in a narrow product area within a desk.

Sales-Trader

A hybrid role that sits between sales and trading. Handles execution of trades once the price is agreed — ensuring the trade books correctly, communicating with middle office, and managing the execution quality of more electronic or flow trades. More common in equities than fixed income. In cash equities, the sales-trader is often the primary relationship contact for execution-focused clients. In fixed income the role is more operational, but still requires real market knowledge.

Structurer

Designs bespoke financial products — usually derivatives or structured notes — for clients with specific payoff requirements. A corporate treasurer who wants interest rate protection with a specific strike, notional, and optionality structure needs a structurer to design and price that product. Structuring is more common in equity derivatives and rates; less common in vanilla credit or spot FX. Requires deep product knowledge and the ability to communicate complex structures simply to clients.

Quant

Builds and maintains pricing models, risk models, and execution algorithms. In equity derivatives, quants build the vol surface models that traders use to price options. In rates, quants build curve construction tools and interest rate models. In credit, quants build default probability models. Quants on the trading floor (as opposed to quant research in a back-office function) are closely integrated with traders and need to understand the practical limitations of their models under real market conditions.

Research Analyst

Produces written research and recommendations for external clients. Formally separated from the trading desk by information barriers, but their output is distributed as a service to buy-side clients and used by salespeople as conversation starters with those clients. Research at most banks is a cost centre — it is funded by the trading revenue it generates rather than by direct client payments (though the shift to MiFID II-driven unbundled research payments has changed this at the margin).

The sales vs trading question

Interviewers will ask. The honest answer is that neither is universally better — they attract different personalities. Sales suits people who find relationships and communication energising, who can manage many threads at once, and who can translate market complexity into client-relevant language under time pressure. Trading suits people who are comfortable sitting with risk and uncertainty, who find deep product knowledge intrinsically interesting, and who can make decisions quickly with incomplete information. Most people who come in unsure of which they prefer figure it out in the first rotation.

1.7

How desks are judged

A desk does not just exist. It justifies its existence every day through a set of metrics that senior management tracks closely. Understanding these is important because it tells you what people on the desk actually care about — and what they will care about when you are sitting with them during an internship.

P&L. The primary measure. Revenue is tracked daily, weekly, monthly, and annually. A desk that is consistently unprofitable will be restructured, downsized, or shut. P&L comes from spread income, warehousing gains and losses, and hedging costs. Senior traders and desk heads have a sense of what their desk's "run rate" revenue should be — and they are acutely aware of how actual performance tracks against it.

Risk metrics. The risk team monitors DV01 (duration sensitivity for rates products), delta (equity sensitivity for equity derivatives), credit spread DV01 (credit exposure), and Value at Risk (VaR) across all positions. Exceeding risk limits is a serious matter — it requires immediate escalation and can result in forced position reduction. One of the most important things a junior trader learns is how to manage a book within limits rather than purely for P&L.

Client franchise metrics. Salespeople are evaluated on wallet share — the proportion of a client's total trading activity that is directed to this bank versus competitors. A client who does 20% of their credit flow with your bank is a different relationship to one who does 80%. Wallet share is measured systematically via client surveys (the Greenwich Associates survey is the most widely referenced in fixed income) and through internal revenue attribution. A salesperson who is growing wallet share with key clients is building long-term value even if current-year revenue is modest.

Market share and league tables. Banks track their position in league tables — rankings of which bank did the most volume in a given product or region. Being number one in sterling IG credit or European rates matters because it signals to clients that you have the deepest franchise, best pricing capability, and most reliable execution. Losing league table position is a reputational concern that gets escalated quickly.

What this means for you as a junior

When you are on the desk, the people around you are being evaluated on these metrics constantly. The daily P&L is visible to everyone. Risk limits are real constraints, not suggestions. Understanding what matters to the desk head means you can direct your energy toward things that genuinely help — rather than being busy in ways that do not move any of these needles.

1.8

Junior vs senior: the career arc

The S&T career path has a clear structure. Understanding it matters because it shapes what you will be asked to do, who your role models are, and what progression actually looks like.

Analyst (years 1–3). The learning phase. In sales, you spend the early years building product knowledge, learning how to communicate with clients without embarrassing yourself or the bank, and making yourself genuinely useful on the desk — running reports, maintaining spreadsheets, preparing morning notes, and gradually taking on smaller client relationships. In trading, analysts shadow senior traders, learn to manage small pieces of the book, and develop the market intuition that cannot be learned from reading alone. The expectation is not that you are immediately valuable — it is that you are absorbing as much as possible and not creating problems.

Associate (years 3–6). Responsibility increases meaningfully. In sales, associates are typically running a defined set of client relationships independently, attending client meetings, and contributing to revenue in a measurable way. In trading, associates are managing portions of the book with real risk limits attached. The transition from analyst to associate is where many people either accelerate or stall — it requires moving from "doing what you are told" to "initiating."

VP (years 6–10). By this point, a salesperson is expected to be an expert on their client base and product set, and to be generating meaningful revenue independently. A trader at VP level is managing a significant position with real accountability for P&L. VPs also begin to have a management dimension — mentoring junior staff, running the desk when the MD is absent.

Director and MD. MDs are the most senior client-facing people in S&T. A managing director in credit sales will have relationships with the heads of fixed income at the largest asset managers. They set the strategic direction for their client franchise, manage the most sensitive client situations, and are responsible for retaining key clients. At this level, compensation is heavily driven by the revenue you can be attributed with generating.

What distinguishes people who progress

The people who accelerate in S&T share a few consistent traits. They develop genuine product expertise early — not just enough to pass an interview, but enough to have a real view. They are reliable: when they say they will do something, they do it. They manage relationships up and sideways — the trader who cannot communicate with the salesperson next to them limits their own ceiling. And they are curious about markets in a way that does not switch off at 6pm. The floor rewards people who are genuinely interested, not people who are good at performing interest.

1.9

The internship: what actually happens

A summer analyst programme in S&T typically runs for 8–10 weeks. You will rotate across desks — usually 2–3 rotations — and at the end of the summer, offers are extended based on a combination of desk performance, relationships built, and fit with the division's needs for that year.

What you will actually do. The work varies enormously by desk. On a rates or credit desk you might be asked to produce a daily morning note summarising overnight market moves, maintain a spreadsheet tracking client flow or positions, research a specific trade idea, or help the sales team prepare client presentations. On an equity derivatives desk you might run Greeks reports, update a vol surface, or work on a structured product pricing model. The quality of your experience depends heavily on the desk and on your own initiative — there is no guaranteed curriculum.

What actually gets you an offer. Analysts who convert internships to full-time roles do several things consistently. They learn the product fast — not just the vocabulary, but the mechanics. They make themselves useful without needing to be told what to do each morning. They are present on the floor — visible, engaged, asking intelligent questions at appropriate moments. They treat everyone with respect: the operations person booking the trades, the analyst two years senior, the MD who walks by once a week. And they do not overclaim — pretending to know something you do not is far more damaging than being honest about a gap in your knowledge.

The single most important thing

The question that determines your offer is whether the people on the desk want to sit next to you every day for the next three years. That is it. Technical knowledge matters and is a necessary condition — but it is not sufficient. The internship is fundamentally an extended interview about cultural and personal fit. Be curious, be reliable, be pleasant, and do not make yourself a source of problems for the desk during a busy day. The bar for getting an offer is much more achievable than people think. The bar for being actively memorable — in a positive way — is higher, and is worth aiming for.

The rotation structure matters. If you are at a bank with a rotational programme, your first rotation determines your second, and your second has a large influence on where you end up. Take the first rotation seriously even if it is not your first choice product. The people you impress there will often speak to the people running your second rotation before you arrive. Reputation travels faster on a trading floor than you expect.

Networking during the internship. Most large banks have structured intern networking events, but the informal networking is more important. Ask for a coffee with an analyst two years ahead of you on a desk you are interested in. Ask the salesperson you sit next to whether you can listen to a client call. These asks, done at the right moment and in the right way, are almost always welcomed — it shows initiative without being intrusive.

Knowledge test

15 questions across all nine sections. Mix of multiple choice, role matching, and scenario questions.

Question 1 of 15
Multiple choice
What is the primary function of Sales & Trading at a major bank?
Multiple choice
Which of the following best describes the difference between the sell-side and buy-side?
Multiple choice
A large asset manager wants to sell £500m of 10-year Gilts quickly. Which desk at the bank would they contact first?
Matching — click a role, then click the task it describes
Match each role to the task that best describes it.
Role
Trader
Salesperson
Structurer
Quant
Task
Builds the volatility surface model used to price options
Manages a book of positions within defined risk limits
Designs a bespoke interest rate protection structure for a corporate client
Owns client relationships and directs client flow to the desk
Multiple choice
What does "warehousing risk" mean in the context of S&T?
Multiple choice
Which regulation most directly constrained proprietary trading at banks after the 2008 financial crisis?
Scenario question
A hedge fund calls the credit desk wanting to buy £100m of a high yield bond. The trader quotes an offer price. The hedge fund says the price is too wide and asks for a tighter spread. Who should speak to whom, and what information is most useful in this negotiation?
Multiple choice
What does DV01 measure?
Identify the function
A client asks the bank to create a structured note that pays a coupon linked to SOFR, with a floor at 2% and a cap at 5%, for a 3-year term. Which function is primarily responsible for designing and pricing this product?
Multiple choice
How is a salesperson's contribution to the desk typically measured?
Scenario question
As a summer analyst on a credit sales desk, you notice that a recurring morning report you have been maintaining contains an error in one of the spread calculations — and you believe the report has already gone out to clients this morning. What do you do?
Multiple choice
Which of the following is the most liquid product in global financial markets by daily trading volume?
Matching — match each office function to its description
Identify which office (front, middle, or back) each function belongs to.
Function
Executing trades and making prices for clients
Monitoring risk limits and booking compliance
Processing settlement and operations
Office
Back office
Front office
Middle office
Multiple choice
Basel III's impact on S&T desks was primarily through which mechanism?
Scenario question
It is your second week of your internship. The desk is quiet mid-morning. A VP you have not spoken to before sits down nearby. What is the best use of this moment?
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Knowledge test complete
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You're ready for Module 2 when…

You can explain what happens between a client call and a completed trade, name the major product desks and their client bases without looking, and articulate at least two ways a bank generates revenue beyond the bid-offer spread. If any of those feel uncertain, revisit sections 1.3–1.5 before moving on.

Module 2 — Markets Fundamentals →